{"id":5592,"date":"2019-08-30T12:41:14","date_gmt":"2019-08-30T12:41:14","guid":{"rendered":"http:\/\/tricorps.com\/?p=5592"},"modified":"2021-12-29T22:46:18","modified_gmt":"2021-12-29T22:46:18","slug":"having-a-heart-for-service","status":"publish","type":"post","link":"https:\/\/tricorps.com\/2019\/08\/30\/having-a-heart-for-service\/","title":{"rendered":"Having a Heart for Service"},"content":{"rendered":"

Hiring employees who are customer-centric is vital to any organization that wants to exceed customer expectations. Employee actions need to be genuine\u2014because delivering service is not just about what people do, but how they do it. The combination of hiring great people who want to provide great customer service with the training that enables them to do so in the service moment can be a powerful formula for continued success. <\/span> <\/span><\/p>\n

\u2013 Bruce Jones, Senior Cast Development D<\/span>i<\/span>rector, Disney Institute<\/span><\/a> <\/span><\/p>\n

We at TriCorps understand that world-class custom<\/span>er service goes beyond simply showing up. We know tha<\/span>t<\/span> we must be intentional in everything we do and say, we have to look <\/span>professional and sharp, <\/span>and we have to remember our core principles (brand promises) in order to consistently deliver excellent service.<\/span><\/p>\n

Our<\/span> customer service training highlights these areas<\/span>, but most importantly, we understand the importance of hiring individuals who have a heart for service.  <\/span>Having a heart for service means showing intentionality and being genuine in wanting to exceed client expectations. <\/span>Our goal is to find people who display genuine care and concern for others, as this aligns with our three core principles: <\/span> <\/span><\/p>\n