Insights

TriCorps’ Customer Service Training

TriCorps truly believes that quality customer service is critical to providing world-class security. We expect our officers to excel at assisting people and doing what they can to help our clients enjoy their experience. TriCorps has carefully crafted a customer service training program that helps set clear and precise expectations and provides the tools necessary for our employees…

TriCorps’ Workplace Violence & Active Shooter Training

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers, and visitors.  According to the National Institute for Occupational Safety and Health,…

Night Shift Safety

According to the Bureau of Labor Statistics, approximately 15 million Americans workers are on a job that requires night shift work. Security officers working the night shift must devote special focus on taking care of their own physical and mental health. Night shift work requires vigilance but can be a very rewarding shift. Some of…

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