TriCorps Partners with GuardMetrics Security Management Solutions

TriCorps is proud to announce a new partnership with GuardMetrics Security Management Solutions, a mobile guard tour and reporting system.  “We are excited about our new alliance with GuardMetrics,” said Chad Bradley, TriCorps’ Chief Technology Officer.

“This robust PSIM (Physical Security Information Management) system will enhance TriCorps’ world-class services by providing GPS tracking, guard touring, incident reporting, daily activity logs with pictures and video, visitor management, and much more.”

A Modern Guard Tour System

The GuardMetrics Guard Tour App can track security guards by scanning NFC tags or QR codes and offers the option of virtual checkpoints. While a stationary tag is usually ideal for knowing that the officer is at EXACTLY that point, the virtual checkpoints can be convenient for a mobile vehicle patrol officer who is not required to exit their vehicle unless they see a reason to. They are recognized as in the vicinity via satellite and can submit an ACTIVITY form with the virtual checkpoint selected. A final option is simply setting the system to ping the officer’s device, monitoring their movement, even if they are not submitting scans, activities, or reports.

Ease of Use

The GuardMetrics guard management system, in all its facets, was developed over many years by experts with decades in the security guard industry. So, as you might imagine, the number one consideration in the GuardMetrics security officer system is the K.I.S.S. principle: Keep It Simple Soldier.

The simple, intuitive buttons on the mobile Guard Tour App guide the security officers smoothly through their duties. The GuardMetrics mobile app even keeps an updated user manual right in the upper-right corner of the home screen. The user manual is concise, primarily graphics, and has a pinch to zoom feature if needed. The Management piece is the same; simple to navigate and providing you with precisely what you need in a couple of clicks. And the Management Portal user manual is interactive, allowing you to click on a topic and jump right to it.     

Deployment starts with a quick and easy setup. Once launched, about an hour of online training takes you through every administrative function and feature. You then are sent a deployment email including a management portal training video and a Mobile Guard Tour App training video.   


TriCorps Security Officers, utilizing the GuardMetrics PSIM, will have the ability to complete reports right from the mobile app.  Officers can geolocate the incident location, fill in relevant information, complete their narrative and even submit photos and video, which is then attached to the report and uploaded to the cloud.  Once submitted, managers will have the ability to review and approve reports before they’re made available to the client.

One nice feature with GuardMetrics is the client portal.  TriCorps has the ability to grant access to the portal to designated company representatives.  From there, our clients have the ability to review guard tours, daily activity reports as well as approved incident reports.  Additionally, TriCorps can set up to have specific reports emailed to company representatives on a daily, weekly, or monthly basis.


TriCorps is in the process of deploying five (5) GuardMetrics devices to the field in various areas to test the system.  Once testing and evaluation are completed and satisfactory, we hope to deploy additional devices to the field in the future.

It is a fact that an officer will experience an injury on the job at some point in time. Consequently, it is essential to know and understand some basic guidelines for administering first aid to oneself or an injured coworker. This article identifies important first aid practices that you need to remember.

When addressing an injury, officers must:

  • Understand TriCorps First Aid policies/procedures.
  • Know the actions necessary to treat one’s own injuries.
  • Know who must be contacted at the on-site facility/location where the officer is working.
  • Know how to contact the appropriate supervisor (Radio/ phone/ voice, etc.)
  • Know the name and contact method for the secondary contact person in case the primary contact is not around.
  • Be able to provide clear directions to your location when a call is made to 911 to ensure help can arrive quickly.
  • Know where all emergency equipment is located.

Officers should not assume someone else is responsible for responding to an injury. In emergency situations, many things could go wrong, and an unforeseen situation can change how help can be provided. Giving thought to how you need to respond in various situations before they happen can ensure you are able to adjust when the situation does not go as planned.

Some actions to take to ensure you have a plan if you or someone on your location is injured:

  • Understand the hazards present at your location/job site that are likely to occur.
  • Pay attention to the information provided during safety trainings and toolbox meetings.
  • Read all emergency response information that is posted at the location/job site.
  • When evaluating your location/job site, ask yourself, “What could go wrong?” and “How should I respond to the various emergency situations I identified in my area?”.
  • Ask a supervisor or safety representative about specific location/job site safety risks and established safety procedures.

TriCorps Surveillance is pleased to announce a new strategic partnership with LenelS2, a leading provider in advanced security systems, and Milestone Systems, an international open platform developer of networked video management software (VMS). LenelS2 is a part of Carrier, a leading global provider of innovative heating, ventilating, and air conditioning (HVAC), refrigeration, fire, security, and building automation technologies. Founded in 1998, Milestone is a stand-alone company in the Canon Group.

The joint offering of LenelS2 OnGuard® access control and Milestone XProtect® video management software through the LenelS2 channel lowers the total cost of ownership for end-users and integrators, offering reduced licensing fees and efficient pre-and post-sales support. This integration, which has been successful through the LenelS2 OpenAccess Alliance Program (OAAP) and Milestone Certified Solution, provides customers with tight, efficient interoperability between the OnGuard and Milestone XProtect systems.

“We’re extremely excited to partner with LenelS2 and Milestone Systems to offer our clients a unified video management and access control system from two of the top-rated providers in the global security industry,” said Chad Bradley, TriCorps’ Chief Technology Officer. “The collaboration between LenelS2, Milestone Systems, and the TriCorps Surveillance staff has been a breath of fresh air, and we look forward to what the future holds.”

About LenelS2
LenelS2 is a global leader in advanced physical security solutions, including access control, video surveillance, event monitoring, and digital signage. Our technology includes web-based and mobile applications enhanced by cloud-based services. Incorporating open architecture, LenelS2 provides scalable, unified security management to customers ranging from global enterprises to small- and mid-sized businesses. Easy to install and use, LenelS2 products are supported by an experienced, responsive support team dedicated to providing exceptional service. LenelS2 serves markets worldwide, including corporate, education, healthcare, and government. For more information, visit or follow @LenelS2Systems on Twitter.

About Milestone Systems
Milestone Systems is a leading provider of open platform video management software, technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide. For more information, visit